Connected Care Networks: How Strategic Technology Adoption Reshapes Healthcare Ecosystems
💡 The Paradigm Shift: What if your system rewards the opposite of what you claim to want?
Denise Hatzidakis reveals healthcare's core dysfunction: providers make money when patients are sick, not when they are healthy. A 96-year-old cancer patient gets expensive chemotherapy (generating revenue from procedures + side effects) instead of appropriate palliative care—because the system rewards treatment, not outcomes.
This isn't just healthcare. It's the universal transformation trap: Most industries optimize systems designed to prevent their stated goals.
Data Reality (from Denise's $2B revenue scaling at WellBe, 8,000-developer management at Deutsche Bank):
→ 70% of health outcomes stem from social determinants—yet systems ignore this data
→ Frail seniors average 10-12 chronic conditions but use 911 as primary care
→ The US leads global healthcare spending with suboptimal longevity outcomes
→ Fragmented EHRs/pharmacy data prevent holistic care
The Revelation: Stop Fixing Broken Incentive Systems with Better Technology. Build new models where incentives naturally align with desired outcomes—then #AI becomes a force multiplier, not expensive automation of dysfunction.
🔄 Beyond Healthcare:
Education rewards test scores over learning
Sales rewards transactions over customer success
Security rewards incident response over prevention
Social platforms reward engagement over well-being
💡 Denise's Strategic Framework:
Before deploying technology, ask: "What does our current system actually reward?"
Redesign what you reward, not just how you operate
Build connected networks where prevention becomes profitable
Create ecosystem-wide alignment between incentives and outcomes
🔬 Market Implications: As value-based care proliferates and AI evolves from isolated tools to network-connected intelligence, organizations that crack the incentive-alignment code will make traditional models obsolete.
The transformation question: What does your industry currently reward that prevents the outcomes you want?
#EcosystemicFutures #ConnectedCare #ValueBasedCare #HealthTech #DigitalTransformation #IncentiveDesign #SystemsThinking
Guest: Denise Hatzidakis, Chief Technology, Product, Security Officer, Vori Health
Host: Marco Annunziata, Co-founder, Annunziata Desai Advisors
Series Hosts:
Vikram Shyam, Lead Futurist, NASA Glenn Research Center
Dyan Finkhousen, Founder & CEO, Shoshin Works
Ecosystemic Futures is provided by NASA - National Aeronautics and Space Administration Convergent Aeronautics Solutions Project in collaboration with Shoshin Works.